OvrC FAQ

I acquired another company that uses OvrC. Now what?  
Currently the only way to accomplish getting your companies merged is to call into SnapAV tech support.
They can be reached at 866-424-4489
I am taking over a customer from another dealer who used to service them. How do I complete this?
Tech Support can help with this process. 
Please call them at 866-424-4489
I have a device that shows up in my Pro Hub's device list, but does not show up in the device list on the OvrC UI. What do I do?
This typically means that the missing device was claimed on another site that has a Pro Hub.
If you know which site it was claimed at, simply hide the device at the old site and then re-scan at the new location to have the device claimed at the new location.