OvrC

I would like to see a feature in OVRC that will let you overwrite login credentials on OVRC Enabled devices like Araknis routers, switches, wattboxes, etc. In case the login credentials are lost or typed incorrectly during installation. Providing a way to override those credentials via OVRC network management would be awesome.

I am a Snap BDM. Below is an excerpt from a conversation with a C4 dealers. I get variations of this feedback daily from C4 dealers. Please fix. “ Sorry. I know I being negative about everything. But on my end things feel like they have legitimately gotten worse overall. More complicated with little gain. Every update to X4 has required a call into tech support due to registration issues. That is usually 30-45 minutes minimum. Maybe work on the things you have now and get them bulletproof first before you keep “adding new features”. They have to be bulletproof now because our ability to implement literally depends on OvrC working.”

Request for auto-delete of devices that have been disconnected for a set amount of time ~3 months / 6 months / 12 months. Add it as a site setting and include a drop down to select the length of time or turn it off if desired.

Why do all our sites show this message when selecting a device "Error in retrieving the registration status of the controller. Please, unregister and register the controller."?

So… y’all know that Web Connect is completely down, right?

Updating firmware can be tedious, having to click on every client and update every device one by one. Would be great to have the option to Update all OvrC devices on a client site with one click Update all device types across all clients with one click (ie, update all Access Points (or at least all of the same model) across all clients at once) EDIT: Ideally, we would be able to select the sites/devices with check boxes so it isn't all or none, but could still update in bulk.

just like when an IP device falls offline, we get a notification. i wanna get notified when a zigbee device is not communicating with the controller

We can't register the new CA1 to new Ovrc account, we fill up all location detail and get verified but still fail to register, how can I do to fix it. Error Message: Location details missing This same Error happened in our 25 projects on 20/6. Before that, we fill up some location detail, but can register smoothly. is it OVRC server problem ?

Either using the webpage or the app, the Notifications section does not load any results. We definitely have notifications that should be listed.

This is a very cumbersome step that is unnecessary and not standard UI practice. This should be done like other software platforms such as Google Drive, where it goes to a 30 day recycle bin, then is permanently deleted. Don't punish us all for a few back actors.