OvrC

We use the WattBox UPS on most all our sites, at least the more important ones, and for the more important items like comms and security. We have ran into a LOT of problems with the UPS, when losing AC Power, and battery drained, the unit is shut off completely and requires an on site pressing of power buttons to restore. This is kind of the opposite of a reliable UPS. When the battery has died, and no AC power, the Uninterruptable Power Supply becomes an Interrupted Power Supply, which means we need to roll a truck or try and explain to our clients how to turn on, and why the whole system is down after a power outage when they paid the much higher cost for the WattBox UPS devices. Can this be addressed in Firmware, an Auto Reboot or Auto On? Can you please help?

It used to take 2 clicks to hide all of the offline devices on a site. It now takes at least 5 clicks and typing DELETE in all caps. Can we bring back the Hide feature?

We have a lot of sites, and this issue has made the Ovrc notification system completely useless. I have 2000+ notifications constantly because Ovrc decides things are offline when they aren't. This is a huge issue and has been going on for years. It's exceedingly difficult to be on top of customer issues when you don't even know which notifications are worth looking into or not. Will this ever be fixed?

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Hello. Can i change the openvpn subnet from 10.8.0.0 to class B 172.16.16.0 network for this router? Thanks.

I need access to Wattbox Utility to change the IP address.

Trying to add devices to the portal the site is extremely slow and throws errors, please advise.

Multiple customers of ours have multiple locations with Luma x20 systems. They would like to be able to limit their internal users to have access to selected NVR's. This is a very important feature that we need implemented ASAP. Please let me know if this is a possibility.

router mac is D4:6A:91:B0:89:78 switchboard mac: D4:6A:91:F0:29:FC