OvrC

Having a lot of wattboxes on premises makes it difficult to find an individual outlet in a hurry, and the name of each wattbox has limited space for text. Being able to search all outlets would be extremely helpful.

Would be nice to either Schedule an update to happen later, or setup to automatically check for and update firmware.

on the dashboard when clicking "Critcal Devices" the list that populates is all offline and critical devices. i went to do to a bulk action and delete and it deleted the whole site. I di not relize that lower down the list it all showed connected devices. the old scholl Ovrc would only show offline line devices. This should be the way

Can you please please please make the 'delete device' functionality more efficient. Select device (or multiple devices) > Delete > Confirm, should be the absolute maximum number of steps. I know this has been requested many times and this should be simple to implement............

TL;DR: Allowing someone to take over an entire OvrC Customer with a single piece of OvrC equipment and an OvrC Pro device, and as the only way of removing a still-attached piece to another Company's Customer's account, I think is both frustrating AND a potential security issue. When a customer decides to move, change their system, or go with a new company, (or any other reason OvrC equipment may find their way to a new home without a proper installer's removal of the customer and/or items from their OvrC account) someone often puts it on some aftermarket selling platform, or otherwise get the equipment in the hands of someone else who can use it. Other Installers may then acquire that equipment, either for themselves or to re-use parts that are still good, but need to acquire the OvrC control of those items. It used to be that you would use an OvrC Pro device and any device on that shared IP scheme/network would be wiped from OvrC and could be re-added to a customer's OvrC account normally. It seems that NOW if someone acquires a single piece of equipment still registered to another company's OvrC, that new person can completely take over that entire account with just a switch, or access point, and there's no way to return that Customer back to the previous OvrC company account. This makes no sense to me. I get how it can be useful, but I don't see how this can be the ONLY way it can be done. I still think that it should at least have an option to work if you have the OvrC Pro device on the same network, and it can only remove/takeover the devices discoverable on that network by the Pro device. Today I acquired an OvrC switch for my own home off of a marketplace, and it was still registered to another account. In the process of Takeover, I acquired the entire customer account with just a single switch of theirs, and being on the other side of the country. Fortunately, the account seems to be unused since 2020, but imagine if someone had (for whatever reason) sold off a WattBox, Switch, or other OvrC enabled thing, and in adding that to my account I now had full access to their network and surveillance? That seems like a HUGE security problem. I would ask that you please reconsider this method, and still allow the re-use and take-over of re-usable products physically in our possession.

Composer keeps crashing, kicking devices out of zigbee, disabling zigbee servers, kicking c4tps out of project, zigbee lighting keeps crashing.

Please include the assigned room name on the device details page in both the web portal and the mobile app. In the mobile app, room names are also not visible in the device list unless the drop-down is expanded, which makes it difficult to identify devices quickly.

For the last couple weeks anytime we need to make a change to a customer (phone number, etc) we have to go through the whole process of naming the location and adding the address again and checking the acknowledgement boxes. This is time consuming and redundant. We have not had to do this in the past. Please remove this.