OvrC

Can you please please please make the 'delete device' functionality more efficient. Select device (or multiple devices) > Delete > Confirm, should be the absolute maximum number of steps. I know this has been requested many times and this should be simple to implement............

For the last couple weeks anytime we need to make a change to a customer (phone number, etc) we have to go through the whole process of naming the location and adding the address again and checking the acknowledgement boxes. This is time consuming and redundant. We have not had to do this in the past. Please remove this.

Please include the assigned room name on the device details page in both the web portal and the mobile app. In the mobile app, room names are also not visible in the device list unless the drop-down is expanded, which makes it difficult to identify devices quickly.

Would be nice to either Schedule an update to happen later, or setup to automatically check for and update firmware.

It’d be nice to arrange the columns left and right so they match between Devices and Room Utility tab. Mainly so that on iPhone in portrait mode, I can see my device name.

ISSUE: device is online, but not showing in OVRC STEPS: Enter MAC address and then there are two options: 1) device is claimed by us on a different account and we can easily transfer it 2) 'Device is not found'. This is a misleading message, why not: 'device is claimed by another AV company/installer' Why do we need another Pro hub to do the take over vs. we get a similar message as in bullet 1) and we take-over ONLY this device OR we go to take over, enter the IP address and only take over this device. I have done this take-over now a few times, but still struggling what I am looking at when I do a take over only because we installed a 'used device'. Yup we have some low budget customers that cannot afford the prices of new equipment.

When an installer is introducing an OvrC300 Pro hub for a client takeover, the takeover should reset the credentials for all araknis devices to prevent an installer from having to factory reset devices, potentially upsetting VLAN configurations.

Hey there, I use your monitoring platform for work and I forgot to turn on notifications for a specific customer. It made me realize that OvrC would benefit if it had a tab that stored all site notifications it has ever had in a history tab somewhere inside the specific site. For example: John Smith's site has a "History" tab (or something similar) near the settings tab that shows all notifications (specifically power events) with the timestamps and everything.

It'd save a bit of time if we could either middle-click to open in new tab, or right click to open in new tab. I use this to open a dozen tabs and have them pre-loaded when there's things I need to check quickly on websites. On OvrC we're stuck navigating to one site at a time, loading, check it, backing out, loading, check the next site, loading... Not sure if this is possible to implement, I'm not a web designer, but most websites support the functionality. It's an oddly specific thing that I miss having lol.