Allow Network Test History To Be Available when Site is Offline
J
Jesse Smith
Right now, if a site is offline, like if the PRO device is disconnect, or there is an internet outage, we can't see the history of LAN/WAN Latency and Speed Test history. This would be EXTREMELY helpful to see the history of these tests, especially when a site is offline and we are trying to diagnose and determine what is going on before rolling a truck.
I understand we wouldn't be able to run a test if the system is offline, but there's no reason we shouldn't be able to view past test history when a site is offline?
Seems to me, this would be the most useful time to be able to view the network test history, when a CX is having internet issues.
ADI Product Team
Great feedback, agreed. Let's see what the team can do in future improvements as we continue to enhance the OvrC experience. Reference number: OVRC-41774.