Device notes not saving | Voters

Device notes not saving

Chris Taylor

Trying to add device notes to a device on a site, I enter them, save them, get the saved confirmation message but when I navigate away from device notes and then back again they are not there at all.

August 9, 2026

Adam Fischer

We stopped using the OvrC Notes tab the day we took over another installers OvrC site and saw their notes. Not secure in the least.

Ben Stiegler

[insert annual pitch / rant about improving internal software quality assurance here again for 2026. Evan - this is one of our lines of business. Pays for itself multi fold …

Chris Taylor

Following up on this, I can also report that even editing existing device notes and saving results in all device notes being lost.

This is a complete shit show.

Jason Brown

That's almost as much fun as an auto-refresh halfway thorough your notes, which erases everything you just typed. Pro tip: I write everything to Notepad, then copy and paste when I am done.

THEN go back and make sure it's not deleted, LOL