Make the "Activies Tag" for a device Useful
J
Jesse Smith
The Activities tab for devices shown in OVRC is incredibly unhelpful.
For example, if a site is having issues with power or internet, we might get dozens of notifications that devices are offline under our "OVRC Notifications" tab. However, if we go to one of the devices for a client, and click on the Activities tab, it doesn't show the online/offline history for that device. This makes the Activities tab virtually useless, as I have to go to my OVRC Notifications tab, search for the customer, and then sift through dozens of entries to see what has happened, rather than just viewing an individual device's activity under the Activity tab.
This doesn't make any sense that a device's historical status of being online/offline, intermittent connectivity, or power cycles, "wouldn't" show up under a device's Activity tag.
I would like all logs of a device's activity to show underneath that device's activity tab.
ADI Product Team
Great feedback! I will pass it along to the team to continue improving the experience. If you have video examples, account details, or anything else helpful, feel free to share—that will definitely help us dive deeper. We are looking into what we can do to improve the experience and add this for a future implementation. Our internal tracking number for this issue is OVRC-41773.