New interface SUCKS | Voters

New interface SUCKS

Ryan Doyle

too hard to quickly gather info at a glance. Give me the option to get ride of the rooms feature globally, I don't want it. Heck, give me the option to roll back to the previous GUI

January 20, 2023

Josh

Agree!

Stephan Mertik

Agreed! I was out of state on an install when the update was released last week.. the Ovrc update cost lots of extra unexpected onsite time to setup and configure hardware

Brodric Ryder

Can we dump this OvrC rubbish and go back to using BakPak?

Josh

Agree! I like the old look much better.

Jason Matthews

The webpage is ok but the phone app has become cluttered

Eric Palais

I couldn't agree more, the new app is a complete disaster!Nothing but issues, I was on the phone with tech support this morning for over an hour and they did not have the answers for me and was handed off to an ovrc specialist and of course the call was disconnected and no call back. With all the great training webinars that snap does you would think this would have been on the top of their list. Considering most Integrators use OVRC constantly. Especially Just rolling out a new revised GUI and not giving direct dealers training on it was a real bad marketing move in my opinion.

Tech support also needs to have OVRC SUPPORT techs on staff to help resolve issues and support on the spot.