Reconnect to cloud button needed in all OVRC enabled devices web interface
P
Pat Kelly
I have had a RT-3100, Episode amp, and now an MS-2424 in "limited" state that were online and functioning fine aside from not connecting to the OVRC cloud. The only recourse is a physical power cycle. I tried rebooting in the web gui on all these devices and that did not restore the connection. As I understand it, maintaining the cloud connection is on the device side, so why can I not force a device to try to reconnect without having to power cycle?
S
Steve Randazzo
I'm seeing this a lot lately as well. Its happening with Control4 processors in a limited and or offline state. However, via Composer I can see that they are not offline. The devices are not on a VLAN.
B
Bruce Spencer
We see this all the time as well with numerous devices on multiple sites. Would like to be able to "Check in" of sorts. Believing that they are "self healing" all the time is a bit presumptuous. And they are rarely on a VLan.
S
Scotty Rosatto
IS this device on a vlan by any chance?