OvrC

AN-110-SW-8 - This must be something on your end. Two devices in two different locations. This is the second time this has happened in the last 2 months. I had to go on site and reset. Why?

I would like to have a link from the dashboard that will quickly list the devices that are currently disconnected. I know we can access it from the devices list and then sorting on all devices that are disconnected. It would be more user friendly if we could click from the dashboard and see the list. A link for connected devices is nice to have as well.

I have many devices that are showing they need a firmware update but when I click on them they are asking if I want to reapply the firmware. What is causing this?

With the recent update to many Luma camera's, we're seeing update notifications inside of OvrC, however, when we click on it to do the update - no link to update is available - it just brings us to a page showing us the current firmware (and in the pictures I uploaded, I confirmed the update is 200630, whereas what's on the camera is currently 200103). I'm seeing this in multiple customers sites as well.

Why cant OVrC not show more detail in notifications. I don't want to see "1 Device Disconnected" i would like to see "Pbx Disconnected". Domotz does this and therefore us far more use. See below for comparison.

When firmware updates are reported as available, clicking on the Firmware Updates button should take you to a list of devices for that client that need updates.

The toggle went to the left, but there were no activity logs and the port did not go off. Model: AN-210-SW-24-POE Firmware Version: 1.2.00

Would it be possible to see the online time for a device?

When you add a new customer it does not matter if the groups are selected are not it always add the new customer to all grouips. Then we have to go into the group and remove permissions. The other groups get an email of a client they should not see. This needs to be fixed for security purposes.

When you try to add a device which already claimed another ovrc account, you will get device not found warning. This way dealer wouldl think there is another issue. But if dealer should see that it is already claimed to another ovrc account. It will save time.